"To repeat what others have said, requires education; to challenge it, requires brains." - MP Poole

 
     
   
     
     
 
Web Sites
 
     
     
 
Syndication


 
     
View Nick Jouannem's profile on LinkedIn
Nick Jouannem's Facebook profile
Green Web Hosting! This site hosted by DreamHost.
   
 
Mark Zuckerburg answers Facebook fans


So, only two days after the release of the News Feed, Mark Zuckerburg has answered Facebook viewers. Basically, he admits to having screwed up on the release of this feature and announces the addition of new privacy settings to allow Facebook users to choose what gets put and what doesn’t get put in the News Feed.

Here’s a passage that I particularly liked:

This may sound silly, but I want to thank all of you who have written in and created groups and protested. Even though I wish I hadn’t made so many of you angry, I am glad we got to hear you. And I am also glad that News Feed highlighted all these groups so people could find them and share their opinions with each other as well.

This is very true; if it weren’t for the News Feed, most of the people who joined these anti-News Feed groups wouldn’t have known they even existed in the first place!

That being said, I remain convinced that turned out to be a fully exploited publicity stunt, even if it wasn’t planned so in the first place. My colleagues tell me that the media attention was not planned and that it would have been “too evil” for Facebook to willingly cause the uproar. My argument against this is that if they did realize they were causing uproar, they could have simply shut down the feature until they updated its features. But no; they chose to keep the feature up, exposing it to the media, CNN, Time, and others, because their attention suddenly went from 8 million to several million more users, some of which can’t even sign on to the Facebook. But advertisers or politicians who were looking for a new outlet to reach the Facebook customer niche are now aware of its very existence. I say good job Facebook. You quickly answered your users’ wrath (which makes you look good and responsive) AND you exposed yourself in a positive light to the media even though you jeopardized your competitive advantage - the ability to give users a fake sense of privacy.

All and all, I think the quick response time was a key element in turning this potential catastrophe into a successful publicity stunt.



Post a comment
 

Name:

Email:

Location:

URL:


Smileys

Remember my personal information

Notify me of follow-up comments?

 
     
     
 
Syndication


 
     
     
 
Recent Entries
 
     
     
 
Categories

 
     
     
 
Search


 
     
     
 
Monthly Archives